Method
A clear, structured way of working.
Every engagement follows the same four stages, so you always know where a project stands and what happens next.
Understand
We start by understanding your objectives, users, business processes, constraints, existing systems and data.
- Objectives
- Users
- Business processes
- Constraints
- Existing systems
- Data
- Requirements
Define
We define scope, functional and technical requirements, workflows, responsibilities, priorities and validation criteria.
- Scope
- Functional requirements
- Technical requirements
- Workflows
- Responsibilities
- Priorities
- Validation criteria
Build
We develop, configure and integrate the solution, then test, validate and deploy it.
- Development
- Configuration
- Integration
- Testing
- Validation
- Deployment
Support
We support implementation and provide maintenance, technical support, corrections, improvements and future evolution.
- Implementation
- Maintenance
- Technical support
- Corrections
- Improvements
- Future evolution
How it works
From first contact to delivery.
A transparent view of how a typical engagement progresses, so expectations are clear from the start.
- 1You discover SODEXIA and what the company does
- 2You explore the services and identify a relevant business need
- 3You review the relevant service information
- 4You contact SODEXIA to discuss your requirements
- 5Requirements are discussed and the scope is defined
- 6A proposal, quotation or service agreement is provided
- 7You accept the applicable terms
- 8Payment is requested for the actual agreed service
- 9The service is delivered
- 10Support is provided where applicable
Payment is only ever requested for an actual, agreed service after the scope has been defined and the applicable terms accepted. We do not request payment for undefined or unconfirmed work.
Get in touch
Let's discuss your project.
Tell us about your business, your current challenge and what you are looking to achieve. We will help define a clear, appropriate approach.